Question 1

What is SimplePay?

Accepted Answer

SimplePay is a new way to pay by either credit or debit. We partner with our secure payments provider, Tandym, to offer this option at checkout that saves us money on processing fees.

Question 2

How do I sign up for SimplePay?

Accepted Answer

You can sign up for SimplePay by either selecting Credit or Debit.

Apply for a SimplePay credit account now at the top of this page or in the cart during the payment step of checkout. A decision is available in as little as seconds without leaving our website and requires your name, phone, birthdate, social security number, address, email, and annual income. Our payments partner, Tandym, securely handles the review process and will email you with details for managing your account if approved. During the credit application, there will be no hard credit pull.*

Apply for a SimplePay debit account now at the top of this page or in the cart during the payment step of checkout. In addition to name, email, and birthdate, you're required to digitally connect your bank account via our secure partner, Plaid. Plaid is a trusted partner for apps like Venmo and Cash App as well as major banks. This usually takes less than a few minutes to complete and if successful you can use immediately.

Question 3

Will SimplePay signup impact my credit score?

Accepted Answer

During the application process, there is no hard credit pull* that is reported to the bureaus. If you are approved and open an account, a tradeline will be established.

Question 4

Can I sign up with a land line phone number?

Accepted Answer

A mobile phone number that can receive SMS texts is required to sign up and use SimplePay. At this time, you can not sign up with a land line phone.

Question 5

Are there any interest charges or fees?

Accepted Answer

SimplePay debit accounts are 100% interest and fee-free.

SimplePay credit accounts operate similarly to traditional credit cards – you will incur no fees or interest if you pay your statement balance in full prior to your due date. Payments of less than your statement balance will accrue interest on the remaining balance, and payments paid after your due date will result in a $10 late fee.

See our [Application Disclosures](https://www.bytandym.com/application-disclosures) for full details on current interest rates and for other questions
about billing.

Question 6

With credit, what are my monthly payments?

Accepted Answer

Similar to a credit card, you must at least make the minimum payment by each monthly due date in order to stay current. If your balance is less than $29, your minimum payment will be equal to your balance. Otherwise, your minimum payment will be the greater of $29 or 3% of your balance plus new interest and late payment fees. We will also add any past due amount to your minimum payment.

Question 7

With debit, how do I make payments?

Accepted Answer

Similar to keeping your bank account on file with a utility company, we require you to connect your bank account online which we securely charge at the time of each transaction you make. There’s no need to make any additional payments as it’s all automatic at the time of checkout, and payments from your bank to the merchant, via Tandym, are completed within 1-3 days.

Question 8

How can I pay my Tandym Credit account balance?

Accepted Answer

- The fastest and easiest way to submit a payment is through your [Tandym Account Dashboard](https://customers.bytandym.com/auth/signin) where you can securely connect a bank account to make an ACH payment. Your payment must be made in U.S. dollars from a U.S. depository account in a form acceptable to us.
- Payment may also be submitted by check or money order but must be received by the payment due date. [Click here to view step-by-step instructions for Pay-by-Check](https://help.bytandym.com/hc/en-us/articles/20501609432596-How-can-I-pay-by-check).

Question 9

How do I view and manage my SimplePay account?

Accepted Answer

Log in to your account at [customers.bytandym.com](https://customers.bytandym.com/auth/signin) to manage and view your account details and rewards.

Question 10

How does the SimplePay first purchase discount work?

Accepted Answer

When you make your first purchase using SimplePay, you will receive an instant 5% discount. Your first purchase discount is immediately applied to your first purchase only at SimpleTire when using SimplePay.

Question 11

What is the maximum order amount allowed for purchases?

Accepted Answer

The maximum order amount for credit purchases varies based on your spending power. Tandym provides credit accounts with spending power up to a maximum of $5,000.

The maximum order amount for debit purchases requires your connected bank account to have the available amount equivalent to the purchase amount, up to a maximum of $10,000.

Question 12

Is SimplePay available outside the US?

Accepted Answer

No, at this time, SimplePay is only available to US residents with a valid US billing address.

Question 13

Is there an app to manage my account?

Accepted Answer

Yes, discover how to install it on your phone here:

iPhone

Go to customers.bytandym.com

Hit the up-arrow in the browser bar

Scroll down a bit and select “Add to Home Screen”

Android

Go to customers.bytandym.com

Hit the 3 dots in the upper right-hand corner of your browser

Tap “Add to Home Screen”

SimplePay

SimplePay FAQs

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SimplePay FAQs

Ready to find the perfect tires?

Did you find what you were looking for?

Ready to find the perfect tires?

Did you find what
you were looking for?