Contact us

We’re here to answer any questions you may have and to keep your tire buying experience simple. Check our FAQ section for answers to our most common questions. If you can’t find an answer to your question then fill out the contact form below and we’ll answer you as soon as possible.

Need live support?

  • Mon - Fri: 8am - 7pm ET
  • Sat: 9am - 5pm ET
  • Sun: Closed
  • We are closed for holiday New Year’s Day.

SMS

(267) 376 8473

Call

(888) 410 0604

Support FAQs

It takes 24 hours to process and ship your order. We’ll send you an email as soon as your tires have shipped and give you the tracking numbers so you can track them all the way to your front door (or to your favorite installer).

The fastest and easiest way to submit a return request is through our Return Request Form. Let us know if you need a refund or replacement and we’ll contact you by email. We’ll want the tires back so we’ll send prepaid return labels in an email for you to print and tape to each of the tires. After that it’s just a quick drop off at the nearest FedEx or UPS location (depending on the labels received) and your refund or replacements will be on the way! If you need help making the request, give our Support team a call at (888) 410-0604.