Google scores a 53. Netflix gets a 64. Amazon hits 66. SimpleTire scores above them all with a 76! What is this about? Have you heard of Net Promoter Score?
According to management consulting firm Satmetrix, "Net Promoter Score measures customer experience and predicts business growth. This proven metric transformed the business world and now provides the core measurement for customer experience management programs the world round."
Google (Internet services), Netflix (online entertainment) and Amazon (online shopping) are all recognized leaders in their respective industries, not only for the service customers enjoy, but also for their NPS scores. They are each their industry's top ranked NPS company.
SimpleTire.com results were impressive! Customers rated SimpleTire with an overall score of 76. It is an extremely high rating for ...[more]Read More
It has come to SimpleTire’s attention that Cooper has issued a recall on the Discoverer M+S Sport line of tires in the following 14 sizes:
The following statement was released on 2/21/2017:
Cooper Tire & Rubber Company has determined that the subject tires do not comply with the requirements of 49 CFR 571.139. The subject tires are marked with the Alpine Symbol, but do not meet the traction requirements for snow tires pursuant to the standard. If placed into service, the subject tires may not provide the expected traction or performance in severe snow weather conditions and could potentially increase the risk of a crash. Cooper Tire & Rubber Company is recalling all of the tires with the identification number(s) above. The impacted serial weeks are 0110 through 3316. Effectiv ...[more]Read More
When Should I Replace My Tires?
This is a question that crosses many consumers’ minds when purchasing tires. Many factors play a part in when tires should be replaced. The main aspects that should go into such a change are as follows:
DATE OF TIRES: The average lifespan of a tire that would be still be deemed safe and road appropriate is 5 years from the date of installation. This means from the moment they are mounted and balanced, based on the tires mileage expectancy, you should look into replacing your tires within 5 years, as based on highway safety results and the average consistency of the daily driver. This marks a point in time in which your tires will start to show signs of wear and tear and overall heavy usage that can start to result in a thinner, more wor ...[more]Read More
Experts and analysts seem to be in agreement on this: the days of cheap oil are finished. As countries compete with each other for oil on a global market, the price of refined fuel and gasoline in the United States may fluctuate somewhat, but it’s likely to stay above $3/gallon for the foreseeable future. That means that every driver needs to be aware of what they need to do to optimize their gas mileage…and that includes tires.
You probably already know that proper inflation is vital to fuel economy, and that underinflated tires will not only drop your gas mileage, but will negatively affect handling and drivability. Underinflated tires are also unsafe, building heat that can compromise a tire’s service life and possibly cause tire failur ...[more]Read More
Rotating tires is one of the most important (and easiest) things you can do to prolong their service life. But why? Why is it so important?
It’s simple. Front and rear tires wear differently. Parallel parking, cornering, acceleration, three-point turns all put different stresses on the front and rear tires. Not rotating them means that they are going to show different wear patterns, which will affect their tread life and your car’s ride and handling.
Regular rotations mean that your tires will wear more evenly, and will improve your car’s drivability. Chances are you’ll notice a difference in ride and handling with every rotation. So how often should you rotate?
Every other oil change seems like a pretty good rule of thumb (in other words, every 7-10,000 miles). Doing rotations yourself in your ...[more]Read More
As a general rule, your tires should all have the same tread pattern, construction and size, meaning they should all be the same make, model and age. If they aren’t, you’ll compromise on your car’s control, traction, stability and ride. Mismatched tires could mean tires from different manufacturers, winter tires with all-season tires, run-flat tires with conventional tires or tires with different tread patterns.
Until you can invest in an entire set of tires of the same make and model, and if you’ve only got one mismatched tire in the set, you should put it on the rear. If the tire that had a problem was on the front, take one of your rears and put it on the front to replace it, then put the mismatch tire back on the rear axle. This will probably mean the least impact on handling ...[more]Read More
Before we start talking about which tires you need, you should determine whether it’s time to go ahead and get tires…
The minimum depth where tire tread is still effective is 2/32”. Anything lower than that and your tires will no longer resist hydroplaning in wet weather, dry traction is reduced and traction in snow is practically nonexistent. Tires now include “wear bars” at the base of the tread, running at a right angle to the tread; when the wear bars show through, the tires are at the end of their service life. The old-timer’s gauge is the “penny test,” where you put a penny, Lincoln’s head down, into the tread. If the top of the tread no longer touches Lincoln’s head, then it’s time (some now recommend the same test with a nickel or quarter).
Of course, when yo ...[more]Read More
Tires are something that most people just do not give a lot of thought to until something goes wrong and it’s time to replace them. The good news is, they don’t really need a lot of maintenance (certainly not as much as your car’s mechanical systems do), and it’s pretty easy to take care of them and get a long service life from them. Ther e are a few things, though, that you do need to keep in mind with your new tires.
- Watch your driving habits. Obviously, if you regularly mash the gas pedal hard enough to break traction and burn rubber, that will take a lot of life off your tires. Besides that, though, be careful about your braking and cornering habits, and go easy over potholes and railroad tracks; they will all take a toll on your tires.
- Check your ...[more]
When you think of enhanced fuel economy, you probably think of the usual things…aerodynamics, engine size, rear end gear ratio, vehicle weight, driving style and speed, and your engine’s state of tune (clean air filter, good spark plugs, etc). Did you know, though, that your tires can have a huge bearing on gas mileage as well?
- Tire Size – The bigger, wider and heavier a tire is, the more rolling resistance it presents. Don’t believe me? Go for a ride on a skinny-tire racing bike, then go for a ride on a fat balloon-tire beach cruiser and see the difference. You shouldn’t go for a narrower tire than original equipment, as engineers tune suspensions and steering for a given tire size, but also remember that wider tires can cut into your fuel economy (even if th ...[more]
Does your driving style affect how your tires wear and hold up? You better believe it does.
If you put a lot of interstate miles on your car, that’s about the easiest thing you can do for the tires and your car’s drivetrain both. Tires and engines both love maintaining steady speeds for hours on end (provided the tires are at the correct inflation).
Here are some things that are likely to compromise your tires’ life, though:
- Frequently hauling heavy loads (especially for pickup truck tires)
- Frequently pulling a trailer
- Hard cornering
- Hard acceleration
- Taking potholes, railroad tracks and bumps at high speeds
It’s not surprising that heavy loads or trailer use would wear out tires prema ...[more]Read More