Three (3) year complimentary flat change or towing up to 150 miles at no charge. Tires must be registered online at www.totalconfidence-plan.com within 45 days of purchase to qualify for Flat Tire Roadside Assistance.Coverage is valid on replacement passenger and light truck tire purchases made on or after February 1, 2015.
Continental’s Road Hazard Coverage is unique in the industry because it applies to all Continental passenger and light truck tires that are purchased as replacement, and provides a comparable replacement tire within the first 12 months.**
Continental passenger and light truck tires purchased as replacement bearing the Continental name and D.O.T. serial numbers are covered up to 60 days (30 days for winter and select marketing lines). Please see Total Confidence Plan brochure for complete details.
All Continental passenger and light truck tires areeligible for the Limited Warranty for a maximumof up to 72 months from the date of purchase. TheLimited Warranty allows for free replacement withinthe first 12 months.**
Coverage on select replacement products up to 90,000 miles.
*Tires must be registered online after purchase to qualify for roadside assistance. Please go to totalconfidence-plan.com to register your tires and activate your roadside assistance protection. Registration must be completed within 45 days of purchase. Coverage is for 3 (three) years from the time of registration. Limit of 3 covered events for the coverage term. You will need to complete all the required information on the form including proof of purchase details. Once completed, your roadside assistance card will be emailed to you. Only the vehicle registered on the totalconfidence-plan.com website at the time of purchase will be serviced under the program.
Flat Tire Roadside Assistance Registration Instructions This three (3) year complimentary service is only valid on tire purchases completed on or after February 1, 2015 and is designed to help in the event of a flat tire. To qualify for Flat Tire Roadside Assistance Tires must be registered online within 45 days from the date of purchase. To register, complete the steps outlined below:
Once you receive the Flat Tire Roadside Assistance Card via e-mail,please print the card, along with the program terms and conditions,and keep this information in your glove box. The card will contain atoll-free number to call when assistance is needed.
Whenever you are in need of the Flat Tire Roadside Assistance service simply call the toll free number provided on your Flat Tire Roadside Assistance Card. You will be prompted to provide your program membership number and a live agent will assist you, asking the necessary questions, including vehicle VIN number, make, model, location, etc., to process your request and dispatch a service provider.Service will not be provided on an unattended vehicle unless you cannot or should not remain with the vehicle for safety reasons); the vehicle was involved in an accident, theft or vandalism.
Flat Tire Roadside Assistance coverage includes***:–24/7 live agent service;–Tire Change with the owner’s properly inflated spare only. There is a $200 limit per tire change. Should the service amount exceed the $200 limit, the customer would be required to pay the overage to the service provider at the time of service. The customer will be informed before service is dispatched if there is an overage amount. If the customer does not have a workable spare or if the vehicle has two or more flat tires and requires a tow, there is a towing limit of 150 miles. The dollar limit would not apply to this. The vehicle will be towed to their destination of choice; if the destination exceeds 150 miles they would be charged for the excess mileage. The customer will be informed of any costs prior to service being dispatched. –Towing up to 150 miles for two or more flat tires or no workable spare (no mechanical breakdown).–You are responsible for any amounts over the $200 for tire change or 150 miles for tow; and such charges are payable to the service provider at the time of service.
Important:All Authorized Service Providers are independent contractors and not agents or employees of CTA. CTA assumes no liability for any damage to your vehicle resulting from the rendering of service or for personal items left in the vehicle. Any claims for personal injury or damage to the property must be submitted to the servicing provider directly. Flat Tire Roadside Assistance is provided by RoadsideProtect, Inc. through Signature‘s Nationwide Auto Club, Inc.
*Restrictions and Limitations Apply. See complete Total Confidence Plan for complete coverage details. **Coverage is within the first 12 months from the date of purchase or the first 2/32nds tread wear, whichever comes first
***Flat Tire Roadside Assistance provides service for most emergency situations but does not include service if: the operator is not with the disabled vehicle (unless you cannot or should not remain with the vehicle for safety reasons); the vehicle was involved in an accident, theft or vandalism; for RV’s, fleet vehicles, vehicles off road, trailers; vehicles over 1 ton capacity, or commercial vehicles; the vehicle is at a repair facility or on roads where state/county/provincial service providers have exclusive agreements; vehicle is on roads not regularly maintained including private property; Installation or removal of snow chains, dismounting, repairing, or rotating tires is required. Also excluded: vehicle storage charges, cost of parts and installation, products, materials, impounding and additional labor related to towing; service to vehicles with expired safety inspection, license plate, and/or emission sticker where required by law; service to vehicles that are not in a safe condition to be towed; and service in areas not regularly traveled, such as vacant lots, beaches, open fields or other places that would be hazardous for service.